Your Privacy Is Our Responsibility

1 Introduction & Applicability

xbaj ("we", "us", or "platform") operates a reliable online gaming and betting service for users in Bangladesh. This Privacy Policy ("Policy") defines how we process personal information collected while you use our website https://xbaj.lat and all associated services.

This Policy applies to all registered and unregistered users of xbaj. By using our platform, you accept the terms of this Policy. If you do not agree with any term, please refrain from using our services.

2 What Information We Collect

xbaj collects different types of information in different circumstances. These are explained in detail below:

2.1 Registration & Account Information

Information we collect when you create and manage an account:

• Full name and username
• Date of birth (for age verification)
• Mobile phone number
• Email address
• Password (stored in encrypted form)

2.2 Financial Transaction Information

We collect payment-related information to process deposits and withdrawals. xbaj processes transactions only through bKash, Nagad, Rocket, and Upay. Mobile wallet numbers and transaction references provided through these payment methods are stored.

2.3 Technical & Usage Information

The following information is collected automatically while you use our platform:

• IP address and device identifier information
• Browser type, version, and operating system
• Date, time, and duration of use
• Pages visited and links clicked
• Cookie and local storage data
• Referring website information

2.4 Communication Information

When you contact our support team via live chat or email, the content of that conversation and the information you provide may be stored.

3 Purpose of Data Collection

xbaj collects your information for the following legitimate purposes:

• Service Operation: To create, manage, and secure your account.
• Transaction Processing: To confirm deposits and withdrawals and to handle financial disputes.
• Age Verification: To ensure that only users aged 21 or above can use the service.
• Fraud Prevention: To detect and prevent suspicious activity.
• Responsible Gaming: To identify problematic behaviour and provide support.
• Customer Service: To resolve your queries and complaints.
• Service Improvement: To improve the quality of our platform and user experience.
• Legal Compliance: To meet applicable legal obligations.

4 Data Storage & Security

xbaj treats the security of your personal information as a top priority. We use industry-standard security measures, which include:

• SSL (Secure Socket Layer) encryption — all data transmissions are encrypted.
• Password hashing — your password is never stored in plain readable form.
• Access controls — only authorised staff have access to the information they need.
• Regular security audits — platform risk assessments and preventive measures.
• Secure server infrastructure — safe cloud infrastructure for data storage.

While we take every security precaution, no transmission of information over the internet can be guaranteed to be completely secure. You are therefore asked to keep your account password confidential at all times and to contact us immediately if you notice any suspicious activity.

4.1 Data Retention Period

We retain your information for as long as your account is active and for as long as necessary to provide the service. Even after an account is closed, certain information may be retained due to financial and legal obligations.

5 Sharing Information with Third Parties

xbaj does not generally share your personal information with third parties. However, information may be shared in the specific circumstances below:

5.1 Service Providers

Trusted third-party technology and service providers work to operate our services. These providers have limited access only to the information necessary to carry out specific tasks and are required to comply with our privacy standards.

5.2 Legal Obligations

Information may be disclosed on the basis of a court order, legal process, or a legitimate request from a government authority.

5.3 Fraud & Security

Relevant information may be shared in the interest of preventing and investigating fraudulent activity.

6 Cookie Policy

The xbaj website uses cookies and similar tracking technologies. Cookies are small data files stored on your device.

6.1 Types of Cookies

• Essential Cookies: Required for the basic functionality of the platform — maintaining login sessions, security verification, and so on.
• Functionality Cookies: To remember your preferences and settings.
• Analytics Cookies: To analyse and improve platform usage — data is collected anonymously.

6.2 Cookie Controls

You can disable cookies from your browser settings. However, this may limit some functionality of the platform. If essential cookies are disabled, you will not be able to use our services properly.

7 User Rights

xbaj recognises the following rights you have regarding your information:

• Right to Know: The right to know what information we hold about you.
• Right to Correction: The right to request correction of inaccurate or incomplete information.
• Right to Deletion: The right to request deletion of your information in certain circumstances, subject to financial and legal obligations.
• Right to Restrict Processing: The right to request that your information be used only for specific purposes.
• Right to Object: The right to object to certain uses of your information.

To exercise these rights, please contact our support team. We will review your request as promptly as possible.

8 Children's Privacy

xbaj is for users aged 21 and above only. We do not intentionally collect information from minors. If we are informed that information from a minor has been collected, we will delete it immediately and close the associated account.

If you believe a minor is using our platform, please contact us. For more information on responsible gaming, please visit our Responsible Gaming page.

9 International Data Transfers

xbaj's servers and infrastructure may be located in various countries. Your information may be transferred outside Bangladesh for processing. In such cases, we ensure that the transferred information remains protected in accordance with the standards set out in this Privacy Policy.

By using our services, you consent to this international transfer of data.

10 Changes to the Policy

xbaj reserves the right to change or update this Privacy Policy at any time. In the event of changes:

• The updated policy will be published on this page.
• The "Last Updated" date will be changed.
• For significant changes, users will be notified by email or through a platform notification.

If you continue to use the platform after changes have been made, you will be considered to have accepted the updated policy. We therefore recommend reviewing this page regularly.

11 Other Important Matters

11.1 Third-Party Websites

Our platform may contain links to third-party websites. xbaj is not responsible for the privacy practices of these websites. We recommend reading the privacy policy of any third-party website before using it.

11.2 Security Breach Notification

If a security breach occurs and it puts your information at risk, we will notify you as quickly as possible in accordance with applicable law.

11.3 Applicable Law

This Privacy Policy is governed by applicable law. In the event of any dispute, both parties will attempt to resolve it through discussion.